Introducing TruHub

• What can you do on TruHub?
• How do I access TruHub?
• What devices can I use TruHub on?

Filtering

• How can I filter my view?
• How can I save my filters?

Key features

• What are TruMetrics?
• What are custom questions?
• How do I view my qualitative feedback?

Score calculation

• How is my TruRating score calculated?
• What is my TruPromoter score?

Frequently asked

• How often is the data refreshed?
• How can I export my data?

Configuring, saving and sharing dashboards

• Configuring Touchpoints
• Configuring Sections for a given Touchpoint
• Configure Visualizations for a given Section
• Saving a configured dashboard
• Sharing a dashboard with a user group

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User management

• User roles and permissions
• Inviting Users to TruHub
• Setting up a User Group